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| I have ordered my magazine 3 days ago, Why haven't I received it yet? Thank you. (Miriam J.) |
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Your order has been processed within posted delays and the magazine cover (a 8½ x 10½ inches, 200 dpi pdf file) has been sent to eMail address given on Order Form. A lighter (96 dpi) jpeg version has also been sent in a distinct eMail.
If you have not yet received these image-files, it most probably would be because one of the following:
1- Our eMails with their attachments were erroneously sent to your "Unwanted Mail" folder by an over-reacting SPAM filter;
2- Your mailbox is full;
If our eMails cannot be found in your rejected mail folder you may ask us to send your image files again to same address or give us an alternate eMail address where they could be sent to. In both instances you will adjust filter settings and make sure there is enough available space in your mailbox (both files together can add up to 5MB).
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| Is There anyway you can ship my magazine cover to my house, or do you only email them? Thank you. (Becky L.) |
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If we were to have our covers printed, properly packaged and shipped (regular air mail), along with handling this would COST us at least $15. We believe nobody would want to pay more than $20 and wait up to 12 days to get a personalized magazine cover when one can get, within 24 hours and for less than $6, a file that he can print at home by himself.
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| How do I make the pic smaller? How do I reecive the pic, how long does it take? (Laura U.) |
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We like working with the largest picture possible… Better results are obtained when picture has to be downsized rather than when it is a small image that needs to be enlarged. Our graphic artist will crop according to selected magazine cover… moreover, if you are not satisfied with the layout, changes will be made without any additional cost.
Your Magazine Cover image will be a 200 dpi (dots per inch) 8.5 x 11 inches pdf file. It will be attached to an email sent to given address. Most of the time, production turnaround is less than 24 hours. As it stands right now, you can expect your cover before the end of the day.
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I ordered a magazine cover this morning and just realized I may have made a mistake, how can I check? (Brenda W.) |
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Normally, if you do come back to FM when transaction has been completed with PayPal, all gathered data is then included in a confirmation email that is automatically sent to the email address provided. Since it seems you logged out too quickly, wait until you get your cover and if there is a mistake, let us know and it will be corrected at no extra cost.
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| What size should the picture I am sending you be? (Heather K.) |
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You may send any image, any size… We work with all kind of images and we do our best to enhance what we receive; we will let you know if picture quality or size is inadequate.
But we do have preferences; a good picture always yield better results: make sure your main subject is properly lit and stands out (avoid busy backgrounds or him/her in the middle of a group); also, have some "overhead" space so we can easily fit the magazine name on top…(it is easier for us to crop the image than to create missing space above subject's head).
Remember that the magazine cover is vertically oriented… you will put more useful pixels in a "portrait" than a "landscape" oriented picture. If picture you have in mind is not already taken, when you do, hold camera accordingly.
Finally, and most important, transfer a medium to hi-resolution version of your picture; our upload system can handle up to1.5 MB.
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| I ordered from you once before and received the Magazine Cover the same day. I did not realize their could be up to a 36 hours wait. I am ordering at the last minute. The end of the year soccer parties are tomorrow. Could I pay an expedite fee? I would really like to get the 4 covers that I ordered today so I can get frames, wrap them and give them to the coaches on Sunday. Any help you can give would be great!!!! (Becky D.) |
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You will get your covers today. No extra charge if you promise that you are going to tell all your friends about this site. :-)
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Please advise where the captions show up on the Time Magazine.
Where are Main Caption, Caption 1 and Caption 2 depicted on the cover in relates to optional message. (Rob M.) |
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All captions on any magazine are positionned according to submitted picture and magazine title style. We will also choose font size, colors, and so on so that the fake cover looks better than the real one :-). You can also give us specific instructions in a "message" box on the Order Form. Moreover, should you not be satisfied with the layout, it will be modified at no extra cost.
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I would like to submit several requests for magazine covers at the same time rather than submit one request at a time. Is that possible? Is there any discount for multiple magazine covers at the same time? I would like to get 8 different covers. Thank you. (Douglas R.) |
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Our Order form is the most efficient way for you to send and us to collect and process your data, image & payment.
We will submit quote for quantities (20+) when project involves partial changes from page to page: same magazine title, same captions/headlines but different pictures (players of a football team for instance).
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| Do you do rush orders? I can probably get something together by tonight - Could I get image delivery by thursday? (Karen R.) |
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On a clear day, all orders are processed within 24 hours.
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| Everytime i try to order, it keeps giving me error (Gillian O.) |
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Make sure cookies and javascripts are enabled; it's the only way we can process orders. If you still get errors, write back telling us what product you want.
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